Last Updated: 23rd Jan, 2025

Welcome to OrthoBerry! We’re here to simplify orthodontic practice management while protecting your privacy. This Privacy Policy explains how OrthoBerry Inc. (“Company,” “we,” or “us”) collects, uses, and protects the information you provide when using our services or visiting our website (the “Website”). By accessing or using the Website, you agree to this policy. If you don’t agree, your choice is to step away from the berries.

This policy may be updated occasionally, so keep an eye out for updates. Continued use of the Website after changes means you accept the updated terms.

1. Information We Collect

At OrthoBerry, most of the information we handle is provided by orthodontists or obtained from insurance carriers. In certain instances, we may also collect information directly from patients to support orthodontic practices and patients during or for the treatment.

Information provided by your orthodontist or insurance carriers:

  • Your name, address, and email address

  • Insurance details

  • Treatment-related information

Information we may collect directly from patients:

  • Contact details (e.g., phone number, email)

  • Additional details needed during patient intake (e.g., medical history, insurance details)

Automatically collected information:

  • IP address, browser type, and device details

  • Cookies and usage data for analytics and improving our services

2. How We Use Your Information

We use the information we collect to:

  • Support your orthodontist in delivering care

  • Verify insurance benefits and facilitate claims

  • Streamline the patient intake process

  • Support patients during and for their treatment

  • Improve user experiences through personalization

  • Comply with legal and regulatory obligations

3. Sharing Your Information

OrthoBerry does not sell your personal information—ever. We may share your information:

  • With your orthodontist for treatment and payment purposes

  • With trusted service providers who assist us in delivering our services, bound by strict confidentiality agreements

  • If required by law or legal processes, such as responding to court orders or regulatory requests

  • In connection with a business transfer, such as a merger or acquisition

Aggregated or anonymized data may be shared without restrictions, as it doesn’t identify any individual.

4. Cookies & Tracking Technologies

We use cookies (the digital kind, not the edible ones) to improve your experience. Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Provide seamless login experiences

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact some features of the Website.

5. Data Security

Your information’s security is our priority. Here’s how we protect it:

  • Encrypted transmission of sensitive data

  • Regularly updated security protocols and practices

  • Restricted access to your data, limited to authorized personnel

While we do our best, no system is foolproof. Notify us immediately if you suspect unauthorized access to your information.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for data processing (where applicable)

  • Request a copy of the information we hold about you

Email us at Support@orthoberry.com for assistance. Please note that deleting your information may require deleting your account as well.

7. Contact Us

Got questions, concerns, or feedback? We’re all ears!

Email: Support@orthoberry.com

Address: OrthoBerry Inc.

Attn: Privacy Policy Team

1125 West Van Buren St, Apt 909, Chicago, Illinois 60607

Why be good when you can be berry good?
At OrthoBerry, we’re committed to protecting your data while transforming orthodontic practices.

Privacy Policy